Support & Help

🎨 About GG AI Doodle

GG AI Doodle is an innovative AI-powered drawing app that transforms your hand-drawn sketches into beautiful images and videos using artificial intelligence. We are committed to providing the best creative experience for our users.

📞 How to Contact Us

If you encounter any issues while using the app, or have any suggestions and feedback, please feel free to contact us:

Email:

We will respond to your email within 24-48 hours.

❓ Frequently Asked Questions

Q: What should I do if AI features are not working?

A: Please ensure you have correctly configured your API key in Settings. You need a Zhipu AI or Google AI Studio account with a valid API key.

Q: How do I save my artwork?

A: Tap the "Save to Gallery" button in the AI generation results screen to save your artwork to your device's photo gallery.

Q: What languages are supported?

A: Currently we support Chinese, English, Japanese, Korean, French, German, Spanish, Russian, Portuguese, Italian, Turkish, Vietnamese, Indonesian, Arabic, and Hindi.

Q: How do I switch AI providers?

A: In the Settings page, you can choose to use either Zhipu AI or Google AI Studio as your AI service provider.

🔧 Troubleshooting

Network Connection Issues

Please ensure your device is connected to the internet and the connection is stable. AI features require an internet connection to work properly.

Permission Issues

If you cannot save artwork to your gallery, please check if the app has been granted storage permissions. You can manually authorize permissions in your device settings.

Performance Optimization Tips

📋 Technical Support Information

App Version: Please check your current version in app settings

Supported Systems: iOS 12.0+ / Android 7.0+

Supported AI Services: Zhipu AI, Google AI Studio

Supported File Formats: JPG, PNG, MP4

💡 Usage Tips

🔄 Updates & Improvements

We continuously improve app features and user experience. We recommend enabling automatic updates or regularly checking the app store for the latest version.

Each update may include:

📱 Social Media

Follow our social media for the latest news and tips:

Share your GG AI Doodle creations with the hashtag #GGAIDoodle and let us see your creativity!

⏰ Service Hours

Technical Support: Monday to Friday 9:00-18:00 (GMT+8)

Urgent Issues: We will handle them as soon as possible, usually within 24 hours

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